Client Area

Email Settings

INCOMING MAIL SERVER POP OR IMAP

OP and IMAP are the different ways your email program can download your mail from the server. Read about the differences between the two Click Here.

For all non-encrypted and encrypted email services

Incoming mail server (IMAP and POP) is mail.yourdomainname.com.au

Outgoing mail server (SMTP) is mail.yourdomainname.com.au

If you wish to use SSL (secure/encrypted connections) change the incoming

port from the default to:

Note: For both settings IMAP and POP3

If using POP3, change from “110” to port “995”

If using IMAP, change from “143” to port “993”

NOTE: You will get a unknown or warning on the SSL certificate please accept as secure. Encryption is generated by Netsell and meets industry standards but will not be recognized by your email program



OUTGOING MAIL SERVER SMTP
You can send mail through NETSELL servers or if using a desktop computer you can send mail through your Internet Provider.

An example of your Internet Provider’s mail server would be mail.bigpond.com for Telstra users and mail.iinet.net.au for iiNet users. The benefit of sending mail through your ISP is that you need to enter fewer settings.

If setting up an account on a laptop, tablet or mobile device then we recommend using NETSELL outgoing mail server – mail.netsell.com.au

Please note that if you use NETSELL’S mail server you will need to select “requires authentication” and “use same settings as my incoming mail server”. It is also recommended that you change the outgoing mail port from the default “25” to port “587”. If you wish to use a secure connection please choose “TLS”.

USERNAME
Your username is your full email address – For example: support@yourdomainname.com.au

PASSWORD
Your mailbox password has been chosen in the NETSELL Members panel where you can reset it if required.

AUTOMATIC SETUP FOR IPHONE AND IPAD USERS
If you have an iPhone or iPad you can use our automatic provisioning tool – simply visit https://mail.netsell.com.au in Safari and select Download the profile’. You will then need to enter your email address and password, your name and the iDevice will do the rest!

Note: Most email programs when setup will automatically connect to IMAP SSL.
SYNCING CONTACTS AND CALENDARS
If you are using Outlook 2010 or 2013 you can sync your contacts and calendars with your phone and webmail account. Simply follow the tutorial found here and download the DavSync plugin here.
Thunderbird and other mail programs support CalDAV and CardDAV natively, and don’t require the DavSync plugin.

Android users can also enable syncing of calendars and contacts by following the steps in this handy tutorial.

Please contact NETSELL for set up.

Click here for Email IMAP vs POP. How it works?